IiManipulators ezi-5: Iindlela zokuziphatha ezi-5 ekufuneka uzilumkele

Uya kudibana nabantu emsebenzini abanenjongo engalunganga-abo bazama ukukuxhaphaza ngokwenza ixhoba kwaye bakukhohlisele ekwenzeni izinto ezifezekisa iimfuno zabo ngelixa beyingozi kwimpilo yakho yengqondo kunye nempilo yakho.

Baya kukuqhatha ukuba wenze umsebenzi wabo kubo.

Baza kukukhohlisa ngokubalisa amabali angeyonyani.

Baya kukwenza uthandabuze, ugwebe, kwaye ubuze izakhono zakho.

Abenzi bobuchule kunzima ukubabona kuba, ngenjongo yokuqhatha nokukhohlisa, basebenzisa amaqhinga enzelwe ukukuphembelela, ukukuxhaphaza nokulawula. Bakhawuleza ukuva iindawo zakho ezibuthathaka kwaye bahlakaniphile ukwazi indlela yokwenza imali kubo.

Abantu abakhohlisayo bahlala besazi ngcono kunokuba sizazi thina. Bayazi ukuba ngawaphi amaqhosha abawacofa, bakwenza nini oko kwaye kunzima kangakanani ukucofa. Ukungakwazi kwethu ukuzazi kunokusimisela ngokulula ukuba sixhatshazwe.

- UGeorge K. Simon Omnci.

Ukuzivumela ebomini bakho okanye ukubanika amandla okukuthwalisa umthwalo onzima ngeemfuno zabo ezinentsingiselo ayingozi kuphela kwimpilo-ntle yakho, kubeka iinjongo zakho kwi-burner yangasemva ngelixa ubanceda bafezekise injongo yabo.

Abantu abakhohlisayo bakwafuna ukuhoywa—batya inxalenye enkulu yexesha namandla akho ngokwenza ukuba ubeka phambili iimfuno zabo nezinto ezibaxhalabisayo kwizinto ozixabisayo ebomini.

Nantsi imiqondiso emi-5 ebonisa ukuba ukhohliswa emsebenzini ngezicwangciso zokuzisindisa ekubeni lixhoba lokuqhathwa:

Indumiso yobuxoki yokufumana ingqalelo yakho

Ngaba kukho abantu emsebenzini abahlala beqala ngokukhohlisa-bakuxelela ukuba ukhulu kangakanani okanye indlela emangalisayo ngayo yonke into oyenzayo? Ngaba bayazibaxa izinto ozifezileyo? Ngaba ekugqibeleni baya kukushiya uzive ulungile?

Amathuba ngaba bakhohlisayo abasebenzisa umgaqo wokubuyisela-ukunika into encinci ukufumana into kwabanye-ukuphucula ithuba labo lokukwenza uphendule ukuziphatha kwabo okuhle ngokuthobela iimfuno zabo. Bakuthulula ngezincomo ezigqithisileyo kuphela ukuze basebenzise umnqweno wakho wokubakholisa ngokuchasene nawe.

Manipulator: Unobuchule kakhulu ekusombululeni iingxaki. Indlela ochonge ngayo isisombululo se [xyz] ibichukumisa ingqondo. Ndichukumisekile. Akwaba bendilungile njengawe. Ndibambekile ngalo mba mkhulu ngokwenene kwaye andazi ukuba ndingawusombulula njani. Ndiqinisekile ukuba uyakuyisombulula kungekudala.

Mna: Ewe! (ecinga ngaphakathi). Yintoni ingxaki yakho?

Manipulator: Kuyandimangalisa ukubona ulawula uxanduva oluninzi ngokulula. Uyenza ibonakale ilula kakhulu. Ngendisinda ngokulambisa ukuba bendikule meko yakho. Kutshanje, bendisebenza kwi [xyz] endibulalayo. Ndinexhala lokungakwazi ukuhlangabezana nezibophelelo zam. Ucinga ukuba unganceda?

Wena: Ewe! Akhonto inkulu kum.

Kuyabonakala ukuba sinempendulo entle ngokuzenzekelayo kwizincomo kangangokuba sinokuba ngamaxhoba kumntu ozisebenzisayo kwiinzame ezicacileyo zokuzuza inkoliseko yethu.

- URobert B. Cialdini

Ngenxa yokuba ucwangciselwe ukuba usabele kwimbuyekezo, usenokungaqondi nokuba olu tyekelo lusetyenziswa ngamaqhinga ukuze kuphunyezwe i-ajenda efihlakeleyo okanye injongo.

Ukuthintela ukuba ungaweli kulo mgibe, zibuze le mibuzo:

1. Ngaba ukuziphatha kwabo okanye ukuncoma kwabo kukwenyani okanye kubonakala ngathi liqhinga lokuzuza ubabalo?
2. Yintoni injongo yabo yokuza kuwe? Yintoni abazama ukuyifeza?
3. Ngaba uziva unyanzelekile ukuba uthi ewe kubo? Ngaba umgaqo wokubuyisela uyasebenza?
4. Bakucela ukuba wenze ntoni? Ngaba ngokwenene ufuna ukubanceda okanye ngaba uziva unyanzelekile?
5. Yintoni ekuza kufuneka uyincame? Ngaba kufanelekile?

Ukubuza le mibuzo kuya kukwenza ukuba unqumame ukuvavanya isicelo sabo endaweni yokusilela ekusamkeleni.

Ngokuqinisekileyo nceda abanye, kodwa ungazivumeli ukuba ukhohliswe kuko. Musa ukoyika ukwala izicelo ezikwenza ungakhululekanga okanye ezingafanelekanga.

Ukuba Nenkxaso Ngokugqithisileyo

Ngaba kukho abantu emsebenzini abasoloko bebonakala bexhasa izenzo zakho, bathabathe icala lakho, baze bakunike isizathu sokukholelwa ukuba ubunyanisile ngoxa abanye bengachananga?

Kusenokwenzeka ukuba bangabaqhatha abazama ukunxulumana nawe ngokuxhaphaza iimvakalelo zakho kunye nendlela oziva ngayo. Bazama ukunxulumana nawe ngokwabelana ngamabali okanye ukuthetha izinto ezibaliswayo. Injongo yabo kukufumana ukuthembela kwakho ngokwabelana ngeemvakalelo zakho ezingalunganga kwaye bakulahlise ekuqhubeleni phambili i-ajenda yabo.

Manipulator: Ndivumelana nawe ngokupheleleyo. Kufuneka uqhubeke uphumeze loo mgaqo-nkqubo. Ukuba abanye abavumi, yingxaki yabo.

Mna: Okokugqibela umntu ondivayo(ecinga ngaphakathi).

Mjikijelwa: Unyanisile ngoku uziva ngolu hlobo. Ubukufanele ngokupheleleyo oko kunyuselwa. Umphathi wakho kufuneka athathe icala.

Mna: Uyandifumana (ecinga ngaphakathi).

Kodwa inkxaso yabo asiyonyani—abakuxabisi okanye abayikhathalele impilo-ntle yakho. Esikhundleni sokukunceda ukuba udlule kwiimvakalelo ezinzima, ziphela zizenza zibe mandundu.

Inkxaso yabo inokukondla i-ego yakho kwaye ikwenze uzive ulungile ngawe, kodwa ukungajongi imeko ngokwenyani kukuthintela ekucombululeni iingxabano kwaye kusenokonakalisa nodumo lwakho.

Ukuphathwa kakubi ngokweemvakalelo kuthoba ukuzithemba kwakho kunye nokuzithemba, kwaye konakalisa ukuthembela kwakho kwiimbono zakho. Kunokukwenza ulalanise ungaqondanga kwimilinganiselo yakho yobuqu, nto leyo ekhokelela ekubeni ulahlekelwe sisidima kunye nombono ogqwethekileyo wesiqu sakho. Ngokhuseleko lwakho lube buthathaka okanye luhlulwe ngokupheleleyo ngolu hlobo, ushiyeka usesichengeni ngakumbi sokuqhathwa ngakumbi.

- Adelyn Birch

Ukunqanda ukulawulwa ngokweemvakalelo, zibuze le mibuzo:

1. Ngaba lo mntu uvumelana nawe ukuba akwenze uzive ulungile okanye uyakholelwa ngokwenene? Kuthekani ngezinto abazithethayo okanye abazenzayo zikwenze wacinga njalo?

   
   

2. Iluncedo ngayiphi indlela inkxaso yabo—ngaba ikwenza ukwazi ukucombulula ingxabano okanye yenza izinto zibe nzima ngakumbi?

   
   

3. Ngaba ungafumana iingcebiso kwabanye ngemeko yakho? Baza kuthini?

   
   

4. Yintoni enokwenza kube lula ukuba uxhatshazwe—ukufuna ukwamkeleka okanye ukoyika ukungquzulana?

Ukuqonda iimpawu ezibonisa ukuba ujongwe kukuxhatshazwa ngokweemvakalelo kubalulekile ukukunceda ukuba ucinge kakuhle. Ikwenza ukuba uqwalasele ezinye iimbono kunye neembono endaweni yokugxila kuphela kwiimfuno kunye neemfuno zakho.

Blackmail Ngokusebenza njengexhoba

Ngaba kukho abantu emsebenzini abazibaxayo iingxaki zabo rhoqo? Ngaba bagxeka abanye ngeemeko zabo ngokuzenza amaxhoba amsulwa? Ngaba bakhalazela ukungaphathwa kakuhle?

Ukuqaqambisa ukubandezeleka kwabo okanye ukubonisa iimvakalelo ezibuhlungu liqhinga labo lokukwenza uzive unesithukuthezi kubo. Ukwenza izibheno ezingenakunceda kuvelwano lwakho olukwenza uzive unyanzelekile ukubanceda.

Unetyala lokubanika inkxaso okanye ukubanika le nto bayifunayo kuba ukungakwenzi oko kukwenza ubonakale ukhohlakele kwaye ungacingeli mntu. Ukudlala ikhadi lexhoba ukujike ube ngumhlanguli yiloo nto kanye ifunwa ngumkhohlisi.

Manipulator: Bendine stress mva nje. Akukho mntu uyayiqonda indlela bekunzima ngayo kum yonke into eyenzekayo ekhaya. Wonke umntu uxhalabile kuphela ngamaxesha amisiweyo. Akukho mntu undikhathaleleyo ngale nto ndikuyo.

Mna: Ndiyakuva. Mhlawumbi ndingakunceda ngomsebenzi wakho.

Manipulator: Ndibona ngathi andiyonxalenye yeqela kuba akukho mntu undimamelayo. Iyadimaza. Nokuba ndizama kangakanani na, akukho nto iguqukayo.

Mna: Iqela linempazamo ngokukwenza uzive ngolu hlobo. Ndiza kuthetha nabo.

Isenzo sexhoba luhlobo oluthile lokuhlasela. Ifuna ukuzuza ulwaneliseko kungekhona ngomsebenzi onyanisekileyo okanye igalelo elenziwe ngamava kabani okanye ingqiqo okanye uthando, kodwa ngokukhohlisa abanye ngesisongelo esithe cwaka (kwaye singathuli). Ixhoba linyanzela abanye ukuba beze kulihlangula okanye baziphathe ngendlela elifuna ngayo ngokubabamba ngethemba lokugula kwakhe ngakumbi / ukunyibilika / ukonakala kwengqondo, okanye ngokusongela nje ukwenza ubomi babo bube lusizi kangangokuba benze oko akufunayo.

-USteven Pressfield

Kuxhathise ukutsalelwa kwinkohliso yexhoba ngokubuza le mibuzo:

1. Ngaba babonakala bephumelela kwidrama okanye bahlala benengxaki yokwabelana?

   
   

2. Ngaba bayayivuma indima yabo kwingxaki okanye kungquzulwano?

   
   

3. Zeziphi izikhewu okanye ukungangqinelani kwento abayithethayo?

   
   

4. Ngaba zikwenza uzive unetyala okanye unoxanduva ngeengxaki zakho naxa ungadityaniswanga okanye ayilotyala lakho?

   
   

5. Unokwenza njani ukuze bakwazi ukucombulula ezabo iingxaki endaweni yokucombulula iingxaki zabo kubo?

Musa ukuqhathwa ngabantu abazenza ixhoba ukuze uziphathe ngendlela abafuna ngayo. Qaphela ukuba umntu uswele ngokwenene na okanye ukukhohlisa ngokudlala ikhadi lexhoba.

Bazise ngolwazi olulahlekisayo ukuze bafezekise iinjongo zabo

Ngaba unabo abantu emsebenzini abasoloko bebonakala befumana izinto ezithengwa ngumntu wonke? Ngaba bayakuxelela ukuba banenkxaso yabanye ngelixa nguwe wedwa oseleyo? Ngaba bakhankanya abantu abasegunyeni okanye abo bakwizikhundla eziphezulu ukuze bakuhende ekwenzeni izigqibo ngokungxama bengakhange bakunike ixesha lokucinga?

Aba bantu benza ingqiqo yobuxoki yongxamiseko kwaye bakunike ulwazi olungacacanga nolungachanekanga ngaloo ndlela belahlekisa ekubeni uvumelane nezinto obungenakuzamkela.

I-Pluralistic ignorance-ihamba kunye nombono ongawubambiyo ngenxa yokuba ucinga, ngokungalunganga, ukuba abanye abantu abaninzi kwiqela bayayibamba-kwenza ucinge ukuba wonke umntu ukwibhodi, kwaye nguwe wedwa onoluvo olwahlukileyo. Ke, endaweni yokubacela umngeni, ukufumanisa kulula ukukhwela.

Ulahlekiswa ngeembono zokwenyani zabanye abantu, uziva unyanzelekile ukuba ubambelele kuloo nkohliso. Ukungakwazi ukubona okwenzekayo ngaphakathi kweentloko zabanye abantu kukwenza ube sesichengeni sokuqhatha kunye nokukhohlisa.

Manipulator: Wonke umntu wonwabe kakhulu ngombono wam. Bacinga ukuba iya kuba ngumdlalo wenkampani. Ngoku, ndifuna nje inkxaso yakho (ukuxelela wonke umntu into efanayo).

Mna: Hmm, ukuba wonke umntu ucinga ukuba le nto izosebenza, ndilungile ukuba uqhubeke nayo (Ngokufihlakeleyo ucinga ukuba ngumbono ombi).

Umqhatha: UJohn (umntu okwisikhundla solawulo) wasiqhwabela izandla isicelo sam phambi kweqela lonke izolo. Ulindele ukuba ndiyikhokele.

Ngoku, ndifuna nje uncedo lwakho ekwenzeni ukuba ibe yimpumelelo. (UYohane akazange ayenze).

Mna: Andikwazi ukuchasana noJohn (ecinga ngaphakathi). Ufuna ntoni kum? (Ukungabelani ngeendawo ezixhalabisayo).

Xa ulawula ulwazi, okanye uyalusebenzisa, awudingi kunyanzelwa ukugcina abantu phantsi kobhontsi wakho. Bahlala apho ngokuzithandela.

- Veronica roth

Ukuze uphephe ukuphenjelelwa yinkcazelo yobuxoki, zibuze le mibuzo:

1. Bubuphi ubungqina obuxhasa amabango abo? Ndingazijonga njani iinyani?

   
   

2. Ndingabelana njani nabanye ngezinto ezindikhathazayo kwaye ndizame ukuqinisekisa ukuba ngokudibeneyo senza isigqibo esifanelekileyo?

   
   

3. Yintoni eyona nto imbi kakhulu enokwenzeka ukuba ndithetha into ekufuneka ndiyithethile okanye ndenze into ekufuneka ndiyenzile nokuba wonke umntu akavumelani nayo?

   
   

4. Yintoni ebaluleke ngakumbi—ukuhamba neqela okanye ukwenza isigqibo esifanelekileyo?

Yomelela ekuqhathweni ngolwazi olububuxoki. Thatha inyathelo umva. Hlalutya ulwazi ngokuzolileyo.

Sebenzisa iGalelo eliNcinci ukuze ufumane iMvuzo emikhulu

Ngaba unabo abantu emsebenzini ababonakala bebonakala kuyo yonke indawo-babakho kuzo zonke iiprojekthi ezibalulekileyo, iingxoxo kunye nezigqibo? Ngaba baxakeke kakhulu okanye baziphathe ngokungathi izinto aziyi kuhamba ngaphandle kwabo?

Jonga ngokusondeleyo, kwaye uya kufumanisa ukuba abenzi naliphi na igalelo elikhulu. Babonakala kuyo yonke indawo kwaye bakhethe eyona misebenzi ilula ngokuzibophelela kwexesha elincinci ngokunika isizathu sokuba sele benento eninzi kakhulu kwipleyiti yabo. Emva koko, bayakukhohlisa ngokwenza ukuba ukholelwe ukuba ngabo abaqhuba umboniso wonke.

Bathabatha uzuko ngomsebenzi wabanye abantu, beba iingcamango zabo, kwaye babonise umsebenzi wabo njengowabo. Baphucula igama labo ngaphandle kokwenza umsebenzi oyimfuneko. Le yindlela abakulahlekisa ngayo ngokwakha ukuthembana nokuthembeka.

I-Manipulator: Ndichithe iiveki ndiphuhlisa isindululo sale mveliso intsha (ndingahoyi iqela elenze uninzi lomsebenzi).

Mna: Intle lento. Ubeke umzamo omkhulu kuphando kunye noyilo. Ndiqinisekile ukuba iya kuba yimpumelelo enkulu (engabazi abantu ababengoyena mqhubi wezimvo).

Manipulator: Ndize nolu luvo luyilayo lwephulo lemidiya yoluntu. Sifumene iziphakamiso kwiqela, kodwa akukho nto icofayo. Ndiye ndafumana eli xesha lokuphumelela. (Ukuxoka malunga nokuba lelinye ilungu leqela eliye layimisa ngexesha leseshoni yokucinga).

Wena: Wow, intle kakhulu! Okumangalisayo kukuba uze nayo yonke le nto wedwa.

Funda ukutshabalalisa iintshaba zakho ngokuvula imingxuma kudumo lwazo. Emva koko yima ecaleni uvumele uluvo loluntu luxhome.

- URobert Greene

Nantsi eminye imibuzo yokuchasana nolu kuziphatha lukhohlisayo:

1. Ngaba bathabatha uzuko kuphela xa luluncedo ngoxa bebek’ ityala kwabanye?
2. Ngaba kukho ukungangqinelani kwindlela abayichaza ngayo indima yabo kwiprojekthi?
3. Ngaba badla ngokuyibaxa inxaxheba yabo kwiiprojekthi eziyimpumelelo?
4. Ngaba basoloko benikel’ ingqalelo kwindima yabo ngaphandle kokuncoma okanye ukubulela abantu abaye banikela ngokunyanisekileyo kulo msebenzi?
5. Ngaba baphazamisa ngokufuthi ukuze batsale ingqalelo kubo nakumsebenzi wabo?

Musa ukuvumela abakhohlisayo bafumane ukunconywa okanye ukuwongwa ngeeprojekthi abanye abanegalelo elikhulu kuzo. Babuze imibuzo eneenkcukacha malunga nomsebenzi wabo ngaphambi kokuba bamdumise.

Isishwankathelo

1. Ukudunyiswa emsebenzini kunokuziva kumnandi, kodwa kukwenza ube sisisulu sokuphathwa kakubi. Balumkele abantu abakuncomayo ngaphandle kwesizathu kwaye balindele ukuba wenze okuthile.

   
   

2. Iimvakalelo ezingakhiyo zidla ngokusitha isigwebo sakho. Phantsi kweempembelelo zabo, abaqhatha banokuzama ukukuthatha ithuba ngokuxhasa indlela oziva ngayo kunye nokusebenzisa intembeko oyifumeneyo ukuqhubela phambili i-ajenda yabo.

   
   

3. Abaqhankqalazi abasebenza njengamaxhoba bazama ukukukhohlisa ngokufumana uvelwano lwakho. Bayaphumelela kwidrama kwaye bahlala benengxaki yokwabelana. Musa ukubavumela ukuba bakuphathe ngokudlala ikhadi lexhoba.

   
   

4. Ukufumana ukuthenga kwakho ngokukuxelela ukuba abanye bakhwele liqhinga lokuxhaphaza elisoloko lisetyenziswa emsebenzini. Sukuthatha ulwazi ngokwexabiso lobuso. Yiqinisekise ngemithombo ethembekileyo. Yenza umsebenzi wakho.

   
   

5. Isicwangciso esiliqili esisetyenziswa ngamaqhinga amaninzi kukusebenzisa umsebenzi wabanye ukufumana ikhredithi kunye nokuqondwa ngaphandle kokwenza nantoni na ebalulekileyo. Buza ukuze uchonge ukuba ngoobani na owenze owona msebenzi wokwenyani endaweni yokubanika indumiso engabafanelanga.

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